Writing
Notes on UX research, product design, and building interfaces people trust. Practical thinking from real projects, not theory.
August 2026 • 4 min read
With too little data, a familiar solution can feel right — not because it fits the problem, but because it is easier to process and defend. Don’t confuse familiarity with proof.
Tags: UX Design, Psychology, Product, Design Process
August 2026 • 5 min read
Financial companies are connecting AI to our data so we can ask questions about our money. A big step forward — and exactly why we must not outsource our understanding and decisions to AI.
Tags: UX Design, AI, Fintech, Product
June 2026 • 7 min read
Not every effort is wasted work. Sometimes the mental process we try to shorten with AI is exactly the part that builds understanding, intuition and expertise.
Tags: AI, Design Process, Product
June 2026 • 2 min read
As deepfakes and synthetic media scale, our ability to tell what is real gets strained — with implications not just for media literacy, but for trust, institutions and a shared reality.
Tags: AI, Ethics, Product
June 2026 • 5 min read
A good product is often born less from a good idea and more from insisting on good execution despite constraints and compromises. Quality is a business asset, and it comes with a cost.
Tags: Product, Design Process, UX Design
June 2026 • 6 min read
A bug is not only a usability problem. When a system sends a verification code and then rejects it, it breaks a small agreement and damages trust.
Tags: UX Design, Trust, Product
June 2026 • 7 min read
AI is no longer novel enough to be interesting on its own. The question is not whether we added AI, but whether it actually fits the user’s goal or solves a problem that was hard before.
Tags: AI, Product, UX Design
June 2026 • 5 min read
We overload people with information because it feels reassuring, but too much of it creates confusion. The goal is not to transfer information, but to help the other side build understanding.
Tags: UX Design, Psychology, Learning, Product
June 2026 • 6 min read
We used to split social media use into active (connection) and passive (comparison, FoMO, alienation). In recent years that distinction has started to feel insufficient.
Tags: Psychology, Product, UX Design